Issue in translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
I can't find how to translate the content added in some Elementor templates added to my pages.

Solution:
The content was added to some Elementor sections which are not translated, then the sections were added to a global template. To translate the content you need to translate those sections first.

Relevant Documentation:
https://wpml.org/documentation/plugins-compatibility/elementor/#List-of-the-translatable-Elementor-Elements

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Tagged: Exception

This topic contains 13 replies, has 2 voices.

Last updated by andreaB-8 5 months, 2 weeks ago.

Assisted by: Mohamed Sayed.

Author	Posts
June 12, 2023 at 3:58 pm #13811279
andreaB-8	I can't find how to translate these blocks in my elementor site hidden link I mean 3 blocks with titles "Revisioni e ricambi" and "Normative" and "Guida alla scelta" and in this page in home page hidden link Slider with title "I nostri prodotti" I think that you've to access to my site for very. Thanks!
June 12, 2023 at 8:06 pm #13812537
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Could you please confirm that you're following our guide to translate the content created with Elementor? https://wpml.org/documentation/plugins-compatibility/elementor/ You should be able to translate those widgets with the WPML translation editor if they're supported. Please check the list of supported widgets: https://wpml.org/documentation/plugins-compatibility/elementor/#List-of-the-translatable-Elementor-Elements But if you're using custom widgets, please follow our guide here to register them first: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ After that, make a small change to the original page and update it then update the translation and check if you can see those texts in the translation editor. Kind regards, Mohamed
June 12, 2023 at 9:57 pm #13812801
andreaB-8	I tried but I've not found a way for do what you wrote.
June 13, 2023 at 8:20 am #13814391
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Could you please provide the access details in the other ticket where I enabled the private reply so I can check this issue too?
June 13, 2023 at 8:39 am #13814685
andreaB-8	Done! Thanks friend
June 13, 2023 at 1:57 pm #13817907
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	The content of the 3 blocks and the slider was added by global templates which are not translated yet. Please go to WPML > Translation Management, and use the search filters to find the following templates then translate them: - Home Slider - Global Section - Revisioni Guida Normative Kindly check our guide for more details: https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates
June 13, 2023 at 9:16 pm #13820175
andreaB-8	I don't follow you, can you send me links for traslate these sections? Thanks
June 13, 2023 at 9:59 pm #13820425
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Please provide the access details again here, it was removed from the other ticket after marking as resolved so I don't have access. I've enabled the private box for your next reply.
June 14, 2023 at 5:43 am #13821507
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	They're ready for translation now, please go to WPML > Translations and click the "Take and Translate" button. I've also created a recording showing how those items were sent to the translation queue, please check here hidden link Kind regards.
June 15, 2023 at 9:57 pm #13835575
andreaB-8	I don't find. Can you send me link for translate these 2 things? Thanks!!
June 15, 2023 at 10:09 pm #13835585
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	You can use the following link to access the translation queue: hidden link Please click the "Take and Translate" button to translate each of those templates.
June 15, 2023 at 10:37 pm #13835639
andreaB-8	hidden link If I click on Global Section - Revisioni Guida Normative I see only 1 row to translate but sections has many other content
June 17, 2023 at 10:01 am #13843545
Mohamed Sayed Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	You're using another section inside the Global widget which needs to be translated first, please click on this link which will take you to the Elementor templates library: hidden link And click the (+) sign next to the "Revisioni – Guida – Normative" to create the translation for this content. Then go back to the same list hidden link and click the gear icon to complete the translation of the global widget "Global Section – Revisioni Guida Normative"

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.