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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to enable automatic translation in WPML on your development site.
Solution:
We found that your user account was missing a value for "Display name", and it should always have a first name and last name filled in. After updating these details, the issue with enabling automatic translation was resolved. Please run a test now to confirm that the problem is fixed.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 19 replies, has 1 voice.

Last updated by Andreas W. 1 month, 4 weeks ago.

Assisted by: Andreas W..

Author Posts
May 28, 2025 at 3:22 pm #17084385

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

You said:

"Still same I deleted the site key and registered it again but the same is showing"

Did you make sure to delete the site URL at https://wpml.org/account/websites/ and then enter it again, to create a new site key?

Please confirm.

If this does not solve the issue I will be escalating to second-tier support.

May 29, 2025 at 5:22 am #17085980

innovexA

Yes confirmed I delete and register it again with new sitekey but still same thing are showing please do it fast project is delayed because of only this issue please do asap

May 29, 2025 at 6:49 am #17086176

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Your user account was missing a value for "Display name". Also, it should always have a first name and last name.

It seems this solved the issue.

Please run a test now.

June 2, 2025 at 5:23 am #17096289

innovexA

Nice only this was the issue.

June 3, 2025 at 4:27 pm #17103457

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thank you for your confirmation!