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Tagged: Exception
This topic contains 21 replies, has 3 voices.
Last updated by Carlos Rojas 5 months, 4 weeks ago.
Assisted by: Carlos Rojas.
Author | Posts |
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April 8, 2024 at 12:27 pm #15494077 | |
andreaB-8 |
I've 2 issues with layout... items showed in box in home pages have strange spaces Check in Home page EN Same issue in this page Thanks |
April 9, 2024 at 1:21 am #15496377 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Are you still experiencing this issue? When I visit your site I can see the "Our Treatments" section is showing correctly for both languages. |
April 9, 2024 at 7:30 am #15497154 | |
andreaB-8 |
Yes, Home Page is OK, please check there pages like this hidden link in bottom area, images boxes are like my attached image |
April 9, 2024 at 3:16 pm #15500177 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hello, As a workaround you could change the width in the CSS class .col-md-4 to 32.33333%, from: @media (min-width: 992px){ .col-md-4 { width: 33.33333333%; } } to: @media (min-width: 992px){ .col-md-4 { width: 32.33333333%; } } However, I'd recommend you to start by following these steps: Could you tell me the results of the steps described above? Regards, |
April 9, 2024 at 4:06 pm #15500333 | |
andreaB-8 |
Thanks friend I think that there is another CSS issue: WP Forms layout is. missed in EN version... IT is perfect IT: EN: AND IT: EN: missed How can I have same layout that I've in Italian pages forms for English pages? Thanks!! |
April 10, 2024 at 9:11 am #15503138 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi there, Are these pages created using KingComposer? |
April 10, 2024 at 9:56 am #15503593 | |
andreaB-8 |
Pages yes, but in pages we've WPForms tag... |
April 10, 2024 at 10:16 am #15503673 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Thank you for your feedback. I kindly ask you to reach KingComposer support service and ask them to check on their side, because KingComposer is not validated by our compatibility team and had issues in the past with the translated layouts. They should be able to provide an accurate solution to this issue. |
April 10, 2024 at 10:28 am #15503771 | |
andreaB-8 |
They replied that we've refer to WPML cause of is WPML that needs to manage process. |
April 10, 2024 at 10:31 am #15503784 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi there, In this case, I need to ask you to follow these steps in order to isolate the cause of the issue: Could you tell me the results of the steps described above? |
April 10, 2024 at 10:38 am #15503844 | |
andreaB-8 |
OK but even if issue there isn't with standard theme.... we need a way for resolve this point with my current site. So please help me finding a way! |
April 10, 2024 at 10:39 am #15503847 | |
andreaB-8 |
For example forcing CSS to use for form layout |
April 10, 2024 at 10:52 am #15503959 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
First, we need to find the cause of the issue. The steps I described will help us isolate which functionality is causing this problem and therefore it will indicate us how to proceed. |
April 10, 2024 at 12:37 pm #15504772 | |
andreaB-8 |
Yes if I delete all it works! |
April 11, 2024 at 10:16 am #15508386 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
I understand that if only the WPML plugins are activated, and a new test page is created, then the issue disappears. If the above is correct, then the cause of the issue is not the WPML plugins. I recommend you to start activating the theme and the plugins, one by one, until the issue appears again and you find the culprit. |