Hello
I have a problem with arabic translation after a auto translation for Home page from english to arabic, the html tag translatated also from "<h2>" to "ح2" and this makes a problem in Front-end
The problem came out just two days ago and it wasn't before.
And The home page in English sometimes appears in Arabic.
Any solution please?
Thanks for contacting WPML forums support. I'll be glad to help you today.
1) Please edit the translation using the translation editor and check the tags. If they are not set correctly, please fix them and update the translation.
After that, please check if that fixed the issue on the front end.
2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.
Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations need to be changed.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Hi
Thank you for your answer, the problem is not in Javo house theme, because Everything was working fine until the last week cleared up this problem, and some traduction stirng deleted as sidbar menu in listing page : hidden link
and we can't translate it,
any solution ?
1) For the initial issue, all the corrupted strings come from the same "JV Heading" widget, so replicating the issue will help us debug the issue.
2) These strings can be found and translated via WPML-> String Translation. For example, the "Listing Categories" string can be found here. (hidden link)
When checking the issue on this listing page, I found what caused the issue. The <h> tags were translated in String Translation, which caused the issue. (Kindly check the attached screenshot)
After deleting these translations, the strings appeared correctly. Would you please check them and let me know if they work as expected?
