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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andreas W. 3 months, 2 weeks ago.

Assisted by: Andreas W..

Author Posts
February 1, 2025 at 5:45 am #16657699

blankaO

Background of the issue:
I am trying to resolve a long-term compatibility issue between Spectra and WPML. The translation editor shows an outdated version of the text, and the current translation is not applied. This issue occurs when both plugins are active. The problem is visible on the page: hidden link.

Symptoms:
The translation editor displays an outdated version of the text, and translations remain in the 'processing' state. Deactivating the Spectra plugin resolves the issue.

Questions:
Do you have any suggestions on how I can resolve this issue without deactivating Spectra?
Do you have any recommendations for addressing this compatibility problem?

February 1, 2025 at 4:46 pm #16658638

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

What happens if you edit the original page, save the page again, and then try to complete the translation?

Have you already tried to use a plugin like "Duplicate Page" to duplicate the original content and then translate it?

In case both methods do not solve the issue, then there might be an issue with translating a specific Spectra block and we would need to identify which block this is.

Best regards
Andreas

February 4, 2025 at 4:08 am #16664839

blankaO

Hello,

thank you for the response.

This issue has been ongoing for a long time. In the meantime, I have edited various pages for translation multiple times in the original version.

What do you mean by duplicating the post? Do you mean that I should create another post, publish it, and then try to translate it?

The issue also occurs in places where I don’t use Spectra.

Regards,

Blanka

February 4, 2025 at 3:11 pm #16667545

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi,

I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further.

The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.

IMPORTANT
Please be sure to back up the site and database before granting us access.

If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.

The private reply form looks like this:
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The next time you reply, click on "I still need assistance".

Video:
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Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.

Best regards
Andreas

The topic ‘[Closed] Issue with Spectra and WPML Compatibility’ is closed to new replies.