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This topic contains 20 replies, has 0 voices.

Last updated by Paola Mendiburu 1 week, 2 days ago.

Assisted by: Paola Mendiburu.

Author Posts
April 28, 2026 at 7:33 am #17998565

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Perfect, thanks!

I look forward to your reply.

April 30, 2026 at 10:48 am #18005395

Reinhold

Hi there, we’d be happy to proceed with the advanced check. If you can provide us with the code snippet (or plugin), we can install it on several of our projects and monitor the behavior. Hopefully, this will help identify what’s triggering the issue.

Thanks again for your support!

Best regards,

April 30, 2026 at 11:34 am #18005642

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Ok,
I have contacted the second tier and I will let you know as soons as I have the code ready.

April 30, 2026 at 1:27 pm #18005943

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Here's a link to download a plugin file which should be uploaded to the site wp-content/mu-plugins folder.

hidden link

Whenever the option wpml-cache-translators-translate is modified that should send details of what was changed and what triggered the change to the debug.log.

May 8, 2026 at 1:29 pm #18023049

Reinhold

Hi,
Thanks for sending this over. We’ve now added the tool and activated it on a few of the affected sites.

Before we start monitoring the logs, we just wanted to clarify what exactly we should be looking for in the debug.log. Could you let us know which specific log entries or messages are triggered by this plugin, so we know which entries are relevant for you?

That way we can make sure we’re sending you the right information.

Thanks again for your support.

Best regards

May 8, 2026 at 4:32 pm #18023617

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

hank you very much for installing it!

The plugin adds entries to the debug.log starting with:

===== [option-trace]

For example:

===== [option-trace] update: wpml-cache-translators-translate

The most important part for us is the TRACE: section, since it shows which plugin/process/function triggered the update of the wpml-cache-translators-translate option.

To make it easier, you can simply share the full debug.log file with us after the issue happens, and we will review the relevant entries from our side.

Thanks again for your collaboration!