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Tagged: Toolset - WPML, WooCommerce Multilingual
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This topic contains 20 replies, has 8 voices.
Last updated by Bruno Kos 1 year, 9 months ago.
Assigned support staff: Bruno Kos.
Author | Posts |
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April 19, 2019 at 6:25 am #3643693 | |
Daniel Buvens |
After upgrading to Woocommerce 3.6.1 I get an Internal Server Error on the wp-admin products page. (wp-admin/edit.php?post_type=product) The server encountered an internal error or misconfiguration and was unable to complete your request. At the front end this upgrqde also gave an error. However, after deactivating and reactivating WPML (4.6.0) the front end functions correctly again. The error remains at the back end: products cannot be accessed. I have confirmed that the problem is related to WPML / Woocommerce combination. I have deactivated all plugins and reactived them one by one. The problem appears when WPML is activated. The page I need help with: hidden link |
April 19, 2019 at 6:26 am #3643695 | |
Daniel Buvens |
Please help, this screws up my site! I also noticed that there are suddenly price differences between the languages, so I have currently disabled the second language!! |
April 19, 2019 at 8:07 am #3643969 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Thank you for contacting WPML support! Before we investigate this issue further, could you make sure your server conforms to our minimum requirements? Based on provided debug information, I can see the following - WP Memory Limit: 40M. Specifically, could you set WP Memory limit to at least 256MB and then let me know if this fixed your issue? If unsure on how to set this, you can consult your host/server admin to do this. After you increase this value, you can confirm it by checking on WPML -> Support by finding the “Memory limit” value. Another thing - I can also see the following: Which means that all WPML plugins and addons don't use the latest versions. You can see the latest versions here: Therefore, can you update the plugins as well and tell if after you do both of the above, tell me if the issue is still there? Regards, |
April 19, 2019 at 8:20 am #3644113 | |
Lorry Gombos |
Hi Bruno, I get similar issue after upgrading to Woocommerce 3.6.1. and try to change from main language to other language translation I got 504 Gateway Time-out. It means probably that you need to fix issue and release new plugin updates. |
April 19, 2019 at 9:36 am #3644569 | |
matthewL-8 |
me too - we reverted to woocommerce 5.8 and wpml woocommerce 2.5 |
April 19, 2019 at 9:43 am #3644591 | |
matthewL-8 |
sorry i meant Woocommerce 3.5.8 & WooCommerce Multilingual 4.5 (we installed 4.6 and it did a weird thing where it changed our .htaccess RewriteBase to the transalted language folder ie /es/ instead of just / - so we got a 500 on every page - fixing that - any look at the es products just produced a process that timed out. There is definitely an issue there - good luck! Nice Easter present for you! |
April 19, 2019 at 10:42 am #3645019 | |
ivanB-15 |
I have a similar problem after updating to Woocommerce 3.6.1. My shop page doesn't load at all. I get message: Fatal error: Maximum execution time of 90 seconds exceeded in .../www/wp-includes/class-wp-post.php on line 266 (I have memory limit 256MB). |
April 20, 2019 at 7:05 am #3649587 | |
Daniel Buvens |
Upgraded wpml suite. |
April 20, 2019 at 7:16 am #3649637 | |
Daniel Buvens |
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April 23, 2019 at 9:46 am #3661483 | |
Bruno Kos Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, We've had WooCommerce Multilingual 4.6.1 update, WPML Core 4.2.6 update, TM, ST and other WPML addons updates. Can you first update all of these and tell me if the issue is still there? Regards, |
April 23, 2019 at 1:56 pm #3664491 | |
alainc-12 |
Hi, we tried with the latest versions and still get timeout. We need a solution ASAP. I think is a problem with the new woos DB model, introducing wp_wc_product_meta_lookup table. Regards, |
April 23, 2019 at 2:07 pm #3664519 | |
igorN-6 |
Im having a similar issue, after updating woocommerce to 3.6.1 (from 3.5.8) background processes just choke the server. Rolled back and everything is working fine with the latest version, except Woocommerce thats on 3.5.8 Funny/Sad thing... the staging website is working fine with the latest version. |
April 23, 2019 at 2:09 pm #3664535 | |
igorN-6 |
The Lorry Gombo's issue is normal after updating Woocommerce DB to latest version... easy fix, fo to yoursite.com/wp-admin/options-permalink.php and hit Save twice. Ps.: I cant tag him to let him know this solution. |
April 23, 2019 at 4:29 pm #3666195 | |
stephenC-10 |
Hi having same issue after updating woocommerce 🙁 |
April 23, 2019 at 5:29 pm #3666517 | |
Daniel Buvens |
Every plugin is updated. Even the paying plugins that I did not intend to update, even those have been prolonged for another year (79 + 99 euro!) I have then deactivated *all* plugins (yes, all!) and then reactivated in this order: 2) Wommerce Multilingual 3) WPML Multilingual CMS 4) WPML Translation Management 5) WPML String Translation 6) WPMLMedia Debug log: [23-Apr-2019 14:01:27 UTC] PHP Fatal error: Maximum execution time of 60 seconds exceeded in /var/www/vhosts/canyonstore.eu/httpdocs/belgium/wp-includes/class-wp-hook.php on line 288 |