This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Bruno Kos 4 months, 3 weeks ago.

Assigned support staff: Bruno Kos.

Author Posts
May 21, 2019 at 4:34 pm #3857243

pavel.zheglov@gmail.com

I got an issue from new recovery mode in WP

Ошибка с типом E_ERROR возникла на строке 544 файла /home/w/webshop1/bamboo-ecohome-products.eu/public_html/wp-content/plugins/wpml-translation-management/inc/functions-load.php. Сообщение об ошибке: Uncaught Error: Class 'WPML_TP_Jobs_API' not found in /home/w/webshop1/bamboo-ecohome-products.eu/public_html/wp-content/plugins/wpml-translation-management/inc/functions-load.php:544 Stack trace: #0 /home/w/webshop1/bamboo-ecohome-products.eu/public_html/wp-content/plugins/wpml-translation-management/classes/notices/translation-jobs-migration/class-wpml-tm-troubleshooting-fix-translation-jobs-tp-id-factory.php(12): wpml_tm_get_tp_jobs_api() #1 /home/w/webshop1/bamboo-ecohome-products.eu/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(139): WPML_TM_Troubleshooting_Fix_Translation_Jobs_TP_ID_Factory->create() #2 /home/w/webshop1/bamboo-ecohome-products.eu/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(87): WPML_Action_Filter_Loader->run_factory(Object(WPML_TM_Troubleshooting_Fix_Translation_Jobs_TP_ID_Factory)) #3 /home/w/webshop1/bamboo-ecohome-products.eu/publ

May 21, 2019 at 4:44 pm #3857349

pavel.zheglov@gmail.com

I figured out why it happened: I moved website from my local domain to a production domain, but not registered new license code for production domain. That causes a fatal error, I think you should fix it.

May 22, 2019 at 6:24 am #3861329

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

It may be possible, however, this seems to be the only reported case, as I wasn't able to find any other case in our archives that has "Troubleshooting_Fix_Translation_Jobs_TP_ID" issue or "Uncaught Error: Class 'WPML_TP_Jobs_API" not found, it would seem as if not these files are reachable.

Perhaps something has gone wrong during the migration itself, not all files being properly copied or permission issue. Our clients migrate sites very often and we also do when troubleshooting them, but still I didn't find similar cases.

Maybe you should, just as a safety measure, reinstall plugins. Can you tell me if there's anything else I can assist with here?

Regards,
Bruno Kos