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Last updated by Riffaz 5 months, 3 weeks ago.

Assigned support staff: Riffaz.

Author Posts
April 29, 2019 at 1:20 am #3699225

ivonaZ

I am trying to: update plugins WPML Multilingual CMS and WPML Media, WPML CMS Nav. It crashed my site. the support deactivated the plugin.
this is the error message.

Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Stack trace:
#0 /nas/content/live/laspanaturals/wp-content/plugins/sitepress-multilingual-cms/classes/url-handling/class-wpml-enpoints-support.php(90): WPML_Endpoints_Support->register_endpoint_string('order-pay', 'order-pay')
#1 [internal function]: WPML_Endpoints_Support->get_endpoint_translation('order-pay', 'order-pay', 'en')
#2 /nas/content/live/laspanaturals/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array)
#3 /nas/content/live/laspanaturals/wp-includes/plugin.php(208): WP_Hook->apply_filters('order-pay', Array)
#4 /nas/content/live/laspanaturals/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-endpoints.php(194): apply_filters('wpml_get_endpoi...', 'order-pay', 'order-pay', 'en')
#5 /nas/content/live/laspanaturals/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-en in /nas/content/live/laspanaturals/wp-content/plugins/sitepress-multilingual-cms/classes/url-handling/class-wpml-enpoints-support.php on line 107

April 29, 2019 at 10:53 am #3702367

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

Please refer : https://wpml.org/forums/topic/%d9%84%d8%a7-%d9%8a%d9%85%d9%83%d9%86-%d8%aa%d9%86%d8%b5%d9%8a%d8%a8-%d8%a7%d9%84%d8%ad%d8%b2%d9%85%d8%a9-pclzip_err_bad_format-10-unable-to-find-end-of-centr/#post-3235852

Hope, those steps will fix the issue.

Regards,
Riffaz.