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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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This topic contains 19 replies, has 0 voices.

Last updated by Itamar 1 day, 19 hours ago.

Assisted by: Itamar.

Author Posts
August 31, 2025 at 9:03 pm #17360938

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

OK, thanks.
Please let me know once it is done.

Regards,
Itamar.

September 2, 2025 at 11:53 am #17365874

dayseJ-2

Hi Itamar, we have uploaded the theme. Please go ahead with the test to fix the issue.
Best regards,
Dayse Jourdan

September 3, 2025 at 8:38 am #17368756

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Dayse.

Thanks for installing the theme on the sandbox site.
However, we need you to please replicate the same problem that happens on your site.
Please create at least one page with similar custom Elementor elements coming from the Mascot theme. Then we'll take it from there and check if we can offer a solution to make them translatable.

Regards,
Itamar.

September 3, 2025 at 9:42 am #17369388

dayseJ-2

Sure, we will create a page for it.

September 4, 2025 at 7:22 am #17373264

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Thanks.

Please let me know when it is done and send me the link to this page on the sandbox site.

Regards,
Itamar.