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This topic contains 2 replies, has 2 voices.

Last updated by Diego Pereira 2 years ago.

Assigned support staff: Diego Pereira.

Author Posts
May 15, 2018 at 10:26 am #2135724


Just trying to register the key for the site. It is not working as much as I have tried. I have deleted and reinstalled the zip files quite a few times. I have changed the keys at least 4 times during this process. The message is always the same, please, check the picture.

The link to my website
hidden link

May 15, 2018 at 11:39 am #2137511


I have increased the WordPress limit, so it shouldn't have anything related to that. I really need some support. I have no idea what I should try next.

May 15, 2018 at 8:40 pm #2147106

Diego Pereira

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello @vivianaa, welcome to the WPML support forum!

Could you please try to register your WPML again after unchecking the box ""Keep up-to-date about which theme and plugins I use"?

Please let me know if it worked for you.

All the best,