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This topic contains 4 replies, has 2 voices.

Last updated by Mihai Apetrei 6 months, 2 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
May 14, 2021 at 10:10 am #8764279

erikM-9

Thanks for getting the site reconnected to SDL.

I'm now getting this error message when I try to submit pages for translation:
"Jobs in this batch are cancelled
Please try to send the content for translation one more time."
(see attached screen shot)

I have tried uploading the same pages multiple times.

Here are the steps that I'm taking to produce this error:

<ol>

  • From the "Translation Dashboard" tab, I am adding two pages to the translation basket with all four languages selected. The two pages are: hidden link and hidden link;
  • From the "Translation Basket" tab choose "SDL Language Cloud TMS" for all four languages and choose "Boomi Website" as the project option then click "Send all items for translation"
  • </ol>

    After I complete these steps I get the above error.

    Can you help?

    8760369-Screen_Shot_2021_05_13_at_12.18.34_PM (1).png
    May 14, 2021 at 10:24 am #8764345

    Mihai Apetrei
    Supporter

    Languages: English (English )

    Timezone: Europe/Bucharest (GMT+02:00)

    Hi there.

    We are analyzing this and we will get back to you when we have new feedback.

    Mihai Apetrei

    May 14, 2021 at 4:46 pm #8767339

    Mihai Apetrei
    Supporter

    Languages: English (English )

    Timezone: Europe/Bucharest (GMT+02:00)

    Hi there. I'm back.

    My colleagues analyzed this and it seems that SDL rejects the batch with this error message: Metadata [96.Taxonomy - Line of Business] require(s) a value to be supplied.

    The problem is not on our end. Perhaps the SDL project setup is missing some configuration.

    Please contact SDL support with the above error. Hopefully, SDL will be able to direct you on how to resolve the problem.

    Kind regards,
    Mihai

    May 19, 2021 at 3:56 pm #8802117

    erikM-9

    I'm waiting to hear back from my contact at SDL. Please don't close this ticket.

    May 20, 2021 at 9:37 pm #8812343

    Mihai Apetrei
    Supporter

    Languages: English (English )

    Timezone: Europe/Bucharest (GMT+02:00)

    Hi there.

    Please let us know how things go.

    Mihai