Please make sure to update to WPML 4.3.4 before reporting any issue

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 2 voices.

Last updated by Dennis 4 months, 3 weeks ago.

Assigned support staff: Dennis.

Author Posts
July 3, 2019 at 3:32 am #4131459


Hi, there,

I purchased this plugin a couple of days ago and find it is not what I expected.
Is that possible I could kindly have a refund, please?
Many thanks.

July 3, 2019 at 4:09 am #4131667



Welcome to WPML Support forum.

Please submit a refund request via this form here:

Kind regards,