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This thread is resolved. Here is a description of the problem and solution.

Problem: There are some known issues related to shipping costs in WooCommerce Multilingual 3.8.4.

Solution: The issue is no longer exist since the version 3.8.5 of WooCommerce Multilingual plugin.

Make sure that the latest WooCommerce Multilingual plugin installed on your site.

Relevant Documentation: https://wpml.org/2016/08/known-issues-related-shipping-cost-woocommerce-multilingual-3-8-4/ https://wpml.org/faq/install-wpml/ https://wordpress.org/plugins/woocommerce-multilingual/

This topic contains 6 replies, has 4 voices.

Last updated by Andrey 3 years, 2 months ago.

Assigned support staff: Andrey.

Author Posts
August 10, 2016 at 9:30 am #997430

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kiev (GMT+03:00)

There are some known issues related to shipping costs in WooCommerce Multilingual 3.8.4.

Please read this announcement:
https://wpml.org/2016/08/known-issues-related-shipping-cost-woocommerce-multilingual-3-8-4/

We’re working on fixing both of these problems as quickly as possible and we plan to release a new version next week.

If you’re aware of any other situation where shipping costs are not calculated correctly or there are things that you think can be improved, please create a new ticket explaining the issue so we can get on top of that right away.

August 11, 2016 at 2:33 pm #999630

edwinL-4

The WPML plugin is causing shipping calculations in Woocommerce not to function. Here's the message one get when trying to calculate shipping: "There doesn‘t seem to be any available shipping methods. Please double check your address, or contact us if you need any help." When WPML is deactivated, the Table Rate Shipping plugin works perfectly. It's critical that WPML stays active on our website and that the Table Rate Shipping plugin works seamlessly with it. Please let us know when the problem is resolved. Thank you.

August 11, 2016 at 2:43 pm #999659

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kiev (GMT+03:00)

Thank you for your feedback! I’m sorry that you ran into trouble with this! I'll update everyone here when those two issues will be fixed.

August 16, 2016 at 10:55 am #1004625

bahaK

is this issue solved with the update from today? - i have the same problem, when i am deactivating the WPML TRANSLATION MANAGEMENT Plugin, then i don't have the translation for the shipping methods, but i have it in standard language in the right functionality, with calculation and so on. As soon as I am activating the above Plugin, then I have the translations back, bit no shipping cos calculation etc..

Is this here now known or do I have a wrong configuration somewhere in the Plugin?

August 17, 2016 at 8:20 am #1006358

nicolasB-29

Another issue i don't understand, why is the shipping class not locked in the non default language, like weight etc...

August 17, 2016 at 9:33 am #1006527

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kiev (GMT+03:00)

Those reported issues have to be fixed with the new version 3.8.5 of Woocommerce Multilingual plugin.

@bahak, it sounds like known issue.

@nicolasb-29, please create a new ticket if you have any doubts.

August 17, 2016 at 3:00 pm #1007152

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kiev (GMT+03:00)

We have released a new version of Woocommerce Multilingual plugin.
https://wordpress.org/plugins/woocommerce-multilingual/

Those issues are fixed in the new version. In case you still see the issue after an update has been done, then please open a new support ticket describing the problem.

Thank you.