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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 month, 3 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
August 22, 2019 at 3:46 pm #4440933

antoninR-2

Hi,

Language menu in my sticky menu are in grey while it's normally defined to be white. Could you help me?

Moreover the two flags are not aligned vertically as you can see on the picture enclosed. How could I fix that?

Thanks,

August 22, 2019 at 5:00 pm #4441679

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

This looks like a compatibility issue to me.

Can you please try this and see if anything changes:

- disable all plugins except WPML and its add-ons
- check if the issue is happening again
- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue

If the issue happens even with the non-WPML plugins disabled:

- leave all the non-WPML plugins deactivated
- switch to a default theme like TwentySeventeen
- try to recreate the issue now

I will be waiting for your response.

PS: Just a note that I am at the end of my shift at the moment and I will be able to get back to you tomorrow.

If you would prefer to not wait for a ticket response, you can mark this current ticket as resolved and in the process of creating a new ticket, you can select the "Live chat" option (it should be the default method now).

Kind regards,
Mihai Apetrei