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Last updated by Bruno Kos 1 month ago.

Assigned support staff: Bruno Kos.

Author Posts
September 13, 2019 at 9:00 am #4566777

jamesC-38

I am trying to: navigate to different language site

Link to a page where the issue can be seen:hidden link

I expected to see: the other language

Instead, I got: but the menu for the menu doesn't appear, it doesn't allow me to select other language

September 13, 2019 at 11:52 am #4568193

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Can you tell me if you saw my last few messages within chat? You can see the whole chat history here:
https://wpml.org/forums/topic/language-menu-doesnt-appear-on-dropdown-or-hover/#post-4567111

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Can you try the following?
- Disable WPML and check if the menus are still not working (talking about ABOUT and CONSUMERS which have submenus)
- if the issue is still there, I suggest you reach out the theme developer to see if they can assist
- I also suggest you try clearing the caching of the site, maybe the issue is there
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Regards,
Bruno Kos