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Tagged: WPML All Import
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This topic contains 5 replies, has 3 voices.
Last updated by Andrés 2 years, 2 months ago.
Assigned support staff: Andrés.
Author | Posts |
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September 13, 2017 at 8:54 am #1369818 | |
johanN-9 |
I am trying to: Import product Link to a page where the issue can be seen: hidden link I expected to see: The products to be visible Instead, I got: The site have 2 language (english and norwegian), but when we use WP All Import to import products, the products that are new in the file, is created in Woocommerce without any language set, neither english or norwegian, and because of this the product is not visible under "Products" in admin, but we can find them in the database. |
September 13, 2017 at 9:43 am #1369919 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Thank you for contacting the WPML support! The WP memory limit needs to be increased. PHP memory is fine but WordPress uses 40Mb as default. Minimum requirements for WPML are 128Mb: https://wpml.org/home/minimum-requirements/ Can you please increase the memory limit to 256MB: Add this code to your wp-config.php to increase WP memory: /** Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M' ); Paste it just before: /* That's all, stop editing! Happy blogging. */ Are you following these steps, right? Please try the following: If the issue persists, can you please do this test: Thanks for your cooperation. Let me know your results, please. Kind Regards, Otto |
September 18, 2017 at 11:45 am #1375118 | |
johanN-9 |
If I run everything under the "Clean Up" section to products shows up, but not before this. I ran a new import now, and the same thing happened, the product is not visible until I run the clean up. |
September 18, 2017 at 3:13 pm #1375431 | |
Andrés Supporter
Languages: English (English ) Spanish (Español ) French (Français ) Timezone: Europe/Paris (GMT+01:00) |
Hello there, As Otto is not available, I would like to take care of your case if you agree. 1. During the import process there is a very important step where you need to select the language associated to the batch you are importing. Please take a look at the following section: Have you performed this action? 2. On your test site, please check if this issue appears when: 3. If this is the case and you still have this problem, could you share a short version of your CSV (a sample with 2-3 products will be enough)? Best regards, |
September 19, 2017 at 11:14 am #1376340 | |
johanN-9 |
Hi I have checked this, and the error is still there. This is a part of the JSON file: |
September 19, 2017 at 3:02 pm #1376724 | |
Andrés Supporter
Languages: English (English ) Spanish (Español ) French (Français ) Timezone: Europe/Paris (GMT+01:00) |
Thanks for your feedback. However I want to be sure about something: you say that you import the products to the default language (norwegian, no english version is needed), however did you check norwegian as your default language according to my previous response? On the other side, have you tried a CSV or XML file? I'm not sure if the json format is supported but it would take a while. Regards, |