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This topic contains 5 replies, has 3 voices.

Last updated by valentinaD-6 1 year, 2 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
August 1, 2018 at 2:25 pm

hugoC-2

I added a language switcher to my Buddypress menu.

From time to time the language switcher disappears. Not sure under which circumstances. Any ideas?

August 2, 2018 at 3:24 am #2604159

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Language switcher shouldn't be automatically removed, it seems like some conflicts or error is happening as a reason the issue is happening. So, could you please perform the below steps and let me know if that helps?

Minimal Setup
If you disable all non-related WPML plugins, switch to one of default themes, the problem persists or not?
NOTE:
+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!).

Debugging
1. Please follow the debugging information provided here: http://wpml.org/documentation/support/debugging-wpml/ .
2. Repeat the action of creating the problem.
3. Copy and paste the contents of debug.log (log file inside the /wp-content/ directory) here for me to see.

Further, I can also see that you are using an outdated version of the plugin, so could you please update the plugin to the latest version and let me know if this helps?

NOTE:

+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!). You can use a plugin for this if you like. I often use the Duplicator plugin for this purpose. See: http://wordpress.org/plugins/duplicator/

Look forward to your reply.

Thanks

August 2, 2018 at 8:59 am #2604759

hugoC-2

Ok, thanks. Since it is not a systematic problem I'll have to find out when it occurs exactly. I'll come back tou you later.

August 2, 2018 at 9:17 am #2604822

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Sure, Will wait for your feedback.

August 10, 2018 at 8:51 am #2632950

hugoC-2

I worked around the problem by creating a separate widget area in the nav bar to put the language switcher in.

October 2, 2018 at 9:26 am #2780841

valentinaD-6

Hi,

I have a similar problem. However, I noticed that the language switcher only appears in the menu and sidebar only if the page/article that is viewed has a translated version.
I would like to know if there is an option to keep the language switcher permanent in the menu and other areas even if there is no corresponding translation to the page/article that is viewed.

Thanks,
Valentina