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Last updated by Mihai Apetrei 1 month, 2 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
April 8, 2020 at 8:13 pm #5869761

brettc

Tell us what you are trying to do?
We are actively translating the website into French, but the language switcher is not functional. I believe this has to do with the host Siteground, the staging setup and the SSL. More specifically I do not believe the URLs are being written correctly.

Is there any documentation that you are following?
Not yet

Is there a similar example that we can see?

What is the link to your site?
hidden link

The site is unsecured, as its a staging site

April 9, 2020 at 9:49 am #5874481

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

First of all, thank you very much for your patience and sorry to have you waiting - there is a very full ticket queue at the moment and it takes us a bit more than usual to answer tickets.

Now, regarding your request, I tried on multiple pages (homepage and other pages from the menu and sub-menus) and the language switcher worked perfectly for me.

Can you please try to test from an incognito browser window or from another browser?

If it's still not working for you, can you please let me know an exact page where that is happening?

Kind regards,
Mihai Apetrei