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This topic contains 5 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year ago.

Assisted by: Mihai Apetrei.

Author Posts
March 24, 2023 at 11:15 pm #13326949

egzonS

I am trying to: switch the language into german, but it is not clickable

Link to a page where the issue can be seen: hidden link

I expected to see: when I click to switch the language so it need to be working

Instead, I got: not clickable

switch.PNG
March 25, 2023 at 12:31 am #13326997

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Can you please let me know if you translated the content already?

Because if the content was not translated already, seeing just one of the language flags (one language) at the top is something normal.

Please check if the page that you are looking at has been translated - or if the translation has been published and is not in "draft" mode or under review.

Please let me know how that goes.

Kind regards,
Mihai Apetrei

March 25, 2023 at 12:40 am #13327067

egzonS

yes, I translated the whole website but still this switcher is not clickable to change the language

March 25, 2023 at 12:44 am #13327103

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Probably the translations are not published yet.

Go into the site's backend and go to Pages > and see if on the table column where is the other flag you have a "pencil edit" icon or an "eye" icon.

Probably you have an "eye" icon and you need to first click that and confirm that translation so that it will get published.

Only then, when you visit that page, you will see the other language.

The language switcher can't show another language if the translation is not in a published state.

Please let me know how that goes.

Mihai

March 25, 2023 at 1:45 am #13327375
egzonS

ok, it is clickable now, but I have another on it, when I clicked on other language I mean german, then it is translated but my website header is not showing, so you can try it by yourself here is the website link
hidden link

New threads created by Mihai Apetrei and linked to this one are listed below:

https://wpml.org/forums/topic/split-header-not-translated-when-switching-to-german/

March 27, 2023 at 3:59 pm #13340699

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for the update.

I am happy that the initially-reported issue is now resolved.

However, it seems that there is still a different issue happening that you are looking to have fixed.

Per our Support Policy, we can handle only one issue per ticket.

Continuing with one issue per ticket helps not only supporters to focus on one issue at once but also enables other users to find solutions to their questions faster.

I created a new ticket for you in regard to the new issue here:
https://wpml.org/forums/topic/split-header-not-translated-when-switching-to-german/

You will be notified via email when there's an answer to that ticket, too.

Also, can you please mark this current ticket as resolved?

Thank you.

Mihai

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.