Language Switcher not working on Homepage

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Tagged: Language Switcher

This topic contains 9 replies, has 2 voices.

Last updated by Bobby 2 weeks, 6 days ago.

Assigned support staff: Bobby.

Author	Posts
November 13, 2019 at 10:24 pm #4943247
martinK-104	My site is currently available in three languages: English, Spanish and Portuguese. My language switcher suddenly stopped working on my homepage. It works everywhere but not on this page. This page is correctly translated, so that seems no te be my issue. Let me also comment you that my woocommerce shop page, is also my homepage. If i go to hidden link it works well... but if I go to hidden link (which is the same page) it doesnt work. How can I solve this issue? Thanks! Thanks! home-switcher-shop.jpg home-switcher-error.jpg
November 14, 2019 at 10:09 pm #4950523
martinK-104	Please, I have been waiting for more than 24 hs.
November 14, 2019 at 10:59 pm #4950683
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hello, Please go to your database table wp_options and share with me a screenshot of your Home and SiteURL fields. Are they correctly filled in? When i review your source I can see that indeed under the homepage URL the hreflang is not correctly listed for both languages even though the page exists.
November 15, 2019 at 8:28 am #4951803
martinK-104	They are correctly filled. Can't find out what's the issue. wp_options.png
November 15, 2019 at 6:35 pm #4956201
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	It is possible that this might be caused due to your WooCommerce being the homepage, which would need further testing. As a test please temporary change your homepage to a static page such as "About", or any other static page that is not the WC shop and let me know your results. (Settings->Reading->Static Homepage->Select one) Additionally, share with me a screenshot of your permalinks for the Shop within Settings->Permalinks
November 15, 2019 at 8:40 pm #4956669
martinK-104	I just changed the homepage to a static page and works correctly. Let me comment you it was working well before. I think after updating woocommerce or WPML it broke. permalinks.png
November 15, 2019 at 9:53 pm #4956973
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	I would like to request temporary access (wp-admin and FTP) to your site to test the issue. (preferably to a test site where the problem has been replicated if possible) Before we proceed I recommend taking FULL BACKUP of your database and your website. I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby
November 18, 2019 at 9:49 pm #4967949
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi There, I was able to pindown what is causing this issue. Your Homepage is set to the WooCommerce shop, but you currently do not have any products listed which results into that page not providing an active URL, which in turn is the reason your language switcher does not show an option for the rest of the languages. (I used the WordPress function get_permalink() to get these results) To resolve this go to your products-> and publish at least one of them. Let me know your results.
November 19, 2019 at 6:28 am #4968731
martinK-104	I just tried and it seems to be working fine. Thanks a lot Bobby! <3
November 19, 2019 at 7:02 pm #4975387
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Glad to hear that the issue has been resolved! 🙂