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This thread is resolved. Here is a description of the problem and solution.

Problem: I can only see ??????? instead of my text on some strings.

Solution: That usually happens when you use the wrong alphabet on languages that do not accept them (like chinese characters on a russian locale, etc). Please go to WPML > Languages and make sure you have the right locale and code for your language.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 16 replies, has 3 voices.

Last updated by AaronG1 1 year, 3 months ago.

Assigned support staff: Alejandro.

Author Posts
April 26, 2019 at 1:58 pm #3691177


Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)


I finally spotted the problem. it turns out you had created the "urdu" language with the UZBEK code, both languages were part of the "default" ones we offer, so they were conflicting because they had information that made them "new languages" but they had information from languages already stored in our database. as soon as i fixed the urdu locale (which is "ur") everything was fixed.


April 27, 2019 at 5:46 am #3694627


My issue is resolved now. Thank you!