Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.
If you do need to open a ticket please make sure to provide us with all the needed information as described in this page
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This thread is resolved. Here is a description of the problem and solution.
Problem: When WPML String Translation is updated, this error message is displayed: Fatal error: Uncaught exception 'InvalidArgumentException' with message 'Translation name cannot be empty'
Solution: That was a bug, but it was fixed. Make sure you are using the latest version of WPML String Translation.
If the problem persists with the updated version, follow the steps below:
- Backup your site before following the other steps - Click on the Plugins > Installed Plugins - Disable the WPML String Translation - Remove the WPML String Translation - Access your client (https://wpml.org/account/downloads/) area and download the latest version of WPML String Translation - Click on the Plugins > Add New > Upload plugin and select the downloaded file - Click on the "Install" button and active the WPML String Translation