Please make sure to update to WPML 4.3.4 before reporting any issue
Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that
Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.
If you do need to open a ticket please make sure to provide us with all the needed information as described in this page
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This thread is resolved. Here is a description of the problem and solution.
Problem: The client uses the LayerSlider plugin and on translated pages the content of the slider was missing.
Solution: WordPress debug mode revealed warnings that indicated the problem was with the W3 Total Cache plugin settings, specifically that the option to minify JS.
- Create a debug log by setting debug mode in wp-config.php - Disable the setting to minify JS in the W3 Total Cache plugin
Relevant Documentation: https://wpml.org/documentation/support/debugging-wpml/