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This topic contains 6 replies, has 2 voices.

Last updated by Diego Pereira 1 year ago.

Assigned support staff: Diego Pereira.

Author Posts
September 18, 2018 at 2:01 pm #2745282

webdesign-simbachM

Hello support team,

I hope you can help me. I have a simple website in german. I want to translate it in english.
I am using x-theme and the page builder plugin cornerstone.

I have to do the translation manually and to duplicate the german sites, because with the wpml editor it does not work.

When I duplicate a german site like on your description https://wpml.org/documentation/translating-your-contents/page-builders/translating-content-created-with-page-builders-using-manual-translation/ the layout of the english site is displayed very badly.

Please can you help and tell me why there is this problem?

Thank you so much.

Best regards Mario

September 19, 2018 at 12:14 pm #2748677

webdesign-simbachM

Hello, has anyone read my post?

Thank you very much.
Mario

September 19, 2018 at 2:05 pm #2749014

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Mario, welcome to the WPML support Forum!

Sorry for the delay. We are with a large volume of support requests at the moment. this is not usual in our forum. I noticed that you also have a english ticket on the German forum. It is closed at this time, so we can not respond to it for now. Please close it.

The issue seems to be related to the page template or page options. Please try the following:
- Go to Pages > All Pages on default language
- Click on the page to edit it
- Check the page template and the page options
- Do a small modification o the page content and save
- Change the language using the Language Switcher at the top admin bar
- Check if the Page Template and Page options are the same as the original. Fix it if needed and save.

I checked the settings of your server through debug log and saw that some items need attention:
Increase WP memory
Please increase the PHP memory limit to 256mb. Currently this memory is set to 40mb only.
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Please let me know if it worked for you.

All the best,
Diego

September 20, 2018 at 2:55 pm #2752558

webdesign-simbachM

Hello Diego,
thank you very much. Now it works.
Is it necessary to increase the PHP memory limit to 256mb. Is this necessary for the WPML-Plugin?

One last question: is it also possible to translate the widgets in the footer section manually?

Thank you very much for the great support.

Saludos
Mario

September 20, 2018 at 5:57 pm #2752938

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

It's recommended to increase the memory because the minimum requirement is 128mb. You can check the minimum requirements here:
- WPML: https://wpml.org/home/minimum-requirements/
- WordPress: https://wordpress.org/about/requirements/

You can try to translate the widgets using the String Translator. Please take a look at this link: https://wpml.org/documentation/getting-started-guide/string-translation/ - If you need more help on this just let me know and I will create a new ticket.

Kind regards,
Diego

October 3, 2018 at 2:09 pm #2784776
webdesign-simbachM

Hello Diego,

everthing worked fine and I could make all the translation. I imigrated all the content to my new domain hidden link and now all the english sites are gone. do you know why?

Best regrads

Mario

New threads created by Diego Pereira and linked to this one are listed below:

https://wpml.org/forums/topic/split-i-imigrated-all-the-content-to-my-new-domain-and-now-all-the-english-sites-are-gone/

October 3, 2018 at 2:12 pm #2784778

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

As the previous issue has already been resolved, I will open a new ticket for this new one.

I will reply in the new ticket.

Regards,
Diego