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[Resolved] LearnPress - I can't find and translate some strings

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate certain strings on their website using WPML and Elementor, as these strings do not appear in the WPML string translation tab.
Solution:
First, we recommend checking the workaround provided on the WPML errata page for issues related to translating strings from JavaScript files in LearnPress. You can find the details here: LearnPress JavaScript translation issue.
If that does not resolve the issue, please follow these steps:
1. Navigate to Loco -> Languages -> Turkish.
2. Select LearnPress.
3. Go to the Relocate tab.
4. Choose System.
5. Click Move Files.
After completing these steps, the strings should be correctly translated.

If the solution provided is outdated or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still experience issues, please open a new support ticket at WPML support forum.

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This topic contains 21 replies, has 2 voices.

Last updated by Osama Mersal 8 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author Posts
October 1, 2024 at 11:30 am #16239997

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for replicating the issue. I've consulted our second-tier support team about it, and I'll update you as soon as they reply.

Best regards,
Osama
October 1, 2024 at 12:03 pm #16240247

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check this page and try the workaround mentioned there.

Best regards,
Osama
October 3, 2024 at 12:23 pm #16249857

irfanS-3

Thanks for solution. 🙂 I tried the solution you mentioned. It solved another translation problem that I didn't mention to you before, but it didn't solve this one. I checked the translations with Loco and translated them. There was no change in the quiz page even though we entered the translation there.
October 3, 2024 at 12:26 pm #16249887

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Did you add the strings to the LearnPress.pot file? Please check the steps mentioned on the page in my previous reply.

Best regards,
Osama
October 3, 2024 at 4:31 pm #16251409

irfanS-3

Yes, here are the steps I took:

1. I opened the LearnPress.pot file and checked. The problematic strings were already added there.
2. I created the po files of the languages ​​with Loco translate.
3. When I searched, I found the strings and translated them to try.
4. I saved and synced.
5. The problem is not solved. It still appears in English.
October 4, 2024 at 11:04 am #16253692

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your reply. I'll check the issue further with our 2nd tier support team and update you with our findings.

Best regards,
Osama
October 4, 2024 at 12:23 pm #16254037

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check the following steps:

1- Go to Loco-> Languages-> Turkish
2- Select LearnPress
3- Go to Relocate tab
4- Select System
5- Click Move Files

After that, the strings should be translated correctly. Please check this hidden link">course and let me know if the strings work as expected.

Best regards,
Osama

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October 5, 2024 at 7:43 pm #16257177

irfanS-3

My problem is solved. You have been dealing with this ticket for a long time. Thank you very much for your dedication and correct guidance. 🙂