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Author Posts
March 18, 2019 at 3:44 pm

emmanuelF-3

I am trying to: mettre à jour les mises à jour sans succès

Link to a page where the issue can be seen: hidden link

I expected to see: V 2.4.1 - V 2.8.3 - V 2.10.2

Instead, I got: V 4.2.0 - V 2.8.0 - V 2.10.0

J'ai les mêmes problèmes sur ces sites:

-usinedecharonne.fr/
-lerougelime.fr/
-lesnegociants-paris.fr/

March 19, 2019 at 4:20 pm #3381177

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

1. Can you please let me know if you see any updates available when you go to Your WordPress Dashboard > Plugins > Add new > Commercial ?

2. If there are no updates showing there and you can't update the plugins, can you please try following the steps in this ticket and let me know if they solve the issue?
https://wpml.org/forums/topic/cant-update-wpml-updates/#post-3175708

I also tried to access the login panel but I got the error in the screenshot below. In case no option from the ones I mentioned works, can you please enable Bucharest, Romania as a country where someone can access your panel? My IP is dynamic. That means that it changes constantly and it wouldn't help if I simply share my IP with you.

Please let me know if any of the steps above worked and, if not, please offer me access to the backend.

I will be waiting for your response.

Kind regards,
Mihai Apetrei

March 20, 2019 at 9:08 am #3386461

emmanuelF-3

Hi Mihai,

1. Can you please let me know if you see any updates available when you go to Your WordPress Dashboard > Plugins > Add new > Commercial ?

I check, then i go to Dashboard > update > the updates appear > Now it's ok for all my websites

There is just a bug on my Wpml account, I made you a screenshot.
Perhaps it will be fixed in future updates

Thanks for your help
Ziua buna ! ( Thanks to Google Translate ) 😉

Emmanuel

March 21, 2019 at 5:36 pm #3415009

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Ha Ha.

Thank you very much for the Romanian "Have a good day" version! 🙂 That was nice.

Well, you should be able to simply disable and uninstall a specific WPML plugin and then manually download it from WPML.org (you can follow the steps I provided) and upload it back on the site. That shouldn't affect translations as translations are saved into the database.

Or yes, you can wait until we have a new update and maybe that will fix things.

Please let me know what you decide!

Kind regards,
Mihai

March 21, 2019 at 9:27 pm #3424181

emmanuelF-3

Hi Mihai,

I will the new update and maybe that will fix the bug.

Have a nice day.
Thanks again

Emmanuel

March 22, 2019 at 3:00 pm #3441583

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

That sounds good.

I will leave this ticket assigned to you for the moment.

Please let me know when you have any updates!

I will be waiting for your response. 🙂

Just a note that I won't be working on the weekend so I will be able to get back to you at the beginning of next week.

Kind regards,
Mihai