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Supporter timezone: Europe/Vienna (GMT+01:00)
This topic contains 23 replies, has 2 voices.
Last updated by Bigul 1 month, 4 weeks ago.
Assisted by: Bigul.
Author | Posts |
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September 10, 2024 at 9:49 am #16160362 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hello, Thank you for configuring the staging site and the details. We will debug it further and get back to you soon. Please wait. -- Bigul |
September 10, 2024 at 9:53 am #16160374 | |
frankG-4 |
HI Bigul, I will be in vacation starting tomorrow for 2 Weeks and do not have access all the Time. Please keep the Ticket open. Thanks, Frank |
September 10, 2024 at 2:05 pm #16162054 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hi Frank, Thank you for the updates. We will keep the ticket open and share the updates as soon as possible. Please wait. -- Bigul |
September 13, 2024 at 2:59 pm #16176444 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hi Frank, The ticket is escalated to our ATE team for further debugging. We will get back to you as soon as possible. Please wait. -- Bigul |
September 14, 2024 at 6:16 am #16178276 | |
frankG-4 |
Hi Bigul, thanks for this and please keep me updated. Our Go Live will be in October, so I hope it will be early enough. Thanks, Frank |
September 16, 2024 at 6:56 am #16181510 | |
frankG-4 |
Hi Bigul, the Ticket was closed, but a colleague helped me to reopen it. Any news here? |
September 16, 2024 at 9:46 am #16182685 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hi Frank, Thank you for the updates. The ticket is not closed yet. But its status has changed to *Escalated to Developers*. It will be related to the following errata. https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/ https://wpml.org/errata/disabling-i-prefer-bigger-segments-is-not-working-properly/ Please note that is working as expected in the sandbox site with the older version of ATE (WPML Advanced Translation Editor) hidden link Therefore a couple of requests. 1) Please upgrade to the latest version of plugins, including Elementor plugins after a full site backup . We would like to make sure the issue exists with the latest versions or not (while using the older version of ATE, WPML Advanced Translation Editor). 2) If the bug exists, please allow me to make a copy of the site using Duplicator to test a workaround -- Bigul |
September 17, 2024 at 3:51 pm #16189740 | |
frankG-4 |
Hi Bigul, great, you helped me. I deactivated the Bigger Segments Switch and now I get the Lines as excepted even in Spanish. Does this have other side effects? Thanks, Frank |
September 17, 2024 at 4:06 pm #16189780 | |
Bigul Supporter
Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00) |
Hi Frank, Thank you for your feedback. Happy to know you are getting the expected results now. It will not have any side effects. Please use it as a workaround for now. We will get back to you soon when we have an update from our developers. Please wait. -- Bigul |