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This topic contains 32 replies, has 3 voices.
Last updated by Otto 1 year, 12 months ago.
Assigned support staff: Otto.
Author | Posts |
---|---|
November 22, 2017 at 9:31 am | |
yaronK-3 |
Hello, |
November 22, 2017 at 1:33 pm #1438168 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Yaron, Can you please try the following: Let me know if this helps, please. Kind Regards, Otto |
November 22, 2017 at 2:13 pm #1438233 | |
yaronK-3 |
hi Otto, |
November 22, 2017 at 4:44 pm #1438443 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Yaron, Yes, please, click on Start again. It may help, and it won't hurt 🙂 If this does not solve the issue, please try the following: Let me know your results, please. Kind Regards, Otto |
November 25, 2017 at 2:22 pm #1441284 | |
yaronK-3 |
hi Otto, |
November 25, 2017 at 3:11 pm #1441313 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Yaron, Please apologize I wasn't clear enough. Images in each language have a different ID. If you go to the media library, switch to Hebrew and use the list mode, when you hover over the edit link you will see the ID: Try using the Hebrew IDs in the translation and let me know if this works, please. Kind Regards, Otto |
November 26, 2017 at 8:06 pm #1441745 | |
yaronK-3 |
Hi Otto, |
November 27, 2017 at 12:15 pm #1442267 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Yaron, I visited the Media Library in English and opened the first image. If you see the URL you will see: ?item=15743, this is the ID for the English attachment. Then, switch to Hebrew using the language switcher on the admin bar. Open the same image and you will find the URL: ?item=15744, this is the ID for the Hebrew attachment. Is it clearer now? Please try with one image and see if using "translated" IDs solves the issue. Let me know your results, please. Kind Regards, Otto |
November 28, 2017 at 9:47 am #1443224 | |
yaronK-3 |
hi Otto, |
November 28, 2017 at 12:39 pm #1443494 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Thanks. I would like to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. Kind Regards, Otto |
November 28, 2017 at 6:55 pm #1444099 | |
yaronK-3 |
yes, Otto, no problem, i am familiar with the plugin. |
November 28, 2017 at 7:13 pm #1444114 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Yaron, I am having issues trying to install Duplicator on your site. Can you provide me with a copy of the DB and the wp-content folder, excluding "uploads"? With that, I will be able to reproduce your site locally for further testing. You probably need to use DropBox, Google Drive, or similar services, as the files will be quite big. I am enabling private message for your next reply so that you can send the download link. Once the problem is resolved I will delete the local site. Thanks for your cooperation. Kind Regards, Otto |
November 30, 2017 at 11:03 am | |
November 30, 2017 at 2:45 pm #1446018 | |
Otto Supporter
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Yaron, When I access via FTP I just see an empty folder. Can you please check the permissions of the user you've created for me? Also, if you can just provide me with the theme and the needed plugins to reproduce the issue from scratch that will help. I'll set next reply as private, so you can share a download link safely. Once the issue is solved I'll delete the files. Thanks! Kind Regards, Otto |
November 30, 2017 at 6:58 pm | |
The topic ‘[Closed] listing Gallery is not showing’ is closed to new replies.