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This thread is resolved. Here is a description of the problem and solution.

Problem: I'm trying to change the logo on this site: https://www.therapiedier.be for the English version. The site is using a Genesis child theme: Mai Pro Lifestyle theme.

Solution: Solution here: https://wpml.org/forums/topic/logo-change-per-language/#post-4554465

This topic contains 4 replies, has 2 voices.

Last updated by Stefaan 1 month, 1 week ago.

Assigned support staff: Noman.

Author Posts
September 11, 2019 at 9:43 am #4552253

Stefaan

Hi there,

I'm trying to change the logo on this site: hidden link for the English version. The site is using a Genesis child theme: Mai Pro Lifestyle theme.

It's not a background image, you have to enter the logo in the customizer. I looked in the admin texts under string translation (as detailed in https://wpml.org/forums/topic/different-logo-image-per-language/#post-1654633), but cannot find anything...

Thanks for your help!
Stefaan

September 11, 2019 at 9:48 am #4552289

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. If you have added your site logo from Customizer/Theme options then you can translate it by following this doc:
https://wpml.org/documentation/getting-started-guide/translating-theme-options/

If still issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

September 11, 2019 at 11:37 am #4553043

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

WP login info that you have provided is not working here. Could you please provide me working login please. I have enabled private input box for your next reply.

Thank you

September 11, 2019 at 3:09 pm #4554465

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for login details. I have logged in to your site and enabled logo field translation by selecting ‘custom_logo’ checkbox from WPML >> String Translations >> (at the bottom of page) “Translate texts in admin screens” >> theme_mods_mai-lifestyle-pro and hit apply button.

And added logo image ID as translation from WPML >> String translation as you can see in the attached screenshot.

Could you please check and confirm?

Thank you

September 12, 2019 at 8:45 am #4559427

Stefaan

My issue is resolved now. Thank you!