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This topic contains 3 replies, has 2 voices.

Last updated by Riffaz 8 months, 1 week ago.

Assigned support staff: Riffaz.

Author Posts
January 6, 2019 at 1:13 pm

scottC-8

I am trying to:
Make changes to the site via WP Admin

Link to a page where the issue can be seen:
All backend pages, especially when trying to save 2 pages at the same time

I expected to see:
Not 502's or really lengthy delays

Instead, I got:
502's

- Please note the site has so many downloads it becomes too large to share via duplicator, so the link below won't work. But i've given you site access and the site is backed up daily

January 6, 2019 at 6:18 pm #3060614

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for contacting WPML support.

502 gateway error can be happened because of many reasons.
Anyhow, your site is havy with plugins, contents and downloads could you please try to increase your memory limit as much as you can and check this?
Currently you have 512M

Also please check these steps: hidden link

If nothing helps please enable the debug mode and let me know the error message that you get: https://wpml.org/documentation/support/debugging-wpml/

Regards,

February 11, 2019 at 12:09 pm #3182753

scottC-8

Thanks,
Here's the debug message:

* Update - I can't post a private message * Can you share email address and I'll send to that

February 12, 2019 at 8:42 am #3187258

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Sorry for that.
Next reply is private.

The topic ‘[Closed] Long delays and Backend 502's’ is closed to new replies.