Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

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This topic contains 1 reply, has 1 voice.

Last updated by maxL-15 1 month, 3 weeks ago.

Author Posts
October 19, 2019 at 5:20 pm


I am refering to ticket

Customers are AGAIN not able to visit the lost password page. We didn’t change a thing. It worked after ticket closure. Now at once it’s not. Please investigate this and let me know how to fix asap.

October 20, 2019 at 10:50 am #4789439


See new ticket.