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Author Posts
May 27, 2019 at 8:11 am #3894477

riccardoA-6

Buongiorno
vorrei tradurre i contenuti del form Mailchimp per la mia newsletter.
Ho seguito le istruzioni riportate nel seguente link:
https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/
Tutto funziona correttamente per quanto riguarda i campi "standard" contenuti nel form, però ci sono diverse parti di testo che non riesco a tradurre (p.es. il testo a lato del flag privacy o il messaggio mostrato nel popup).
Ho provato tramite String Translation a non trovo i testi da modificare.
Potreste darmi supporto?
Grazie

May 27, 2019 at 11:29 am #3896497

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Can you please try the steps here and let me know if you are able to find the strings you are referring to:
https://wpml.org/documentation/getting-started-guide/translating-theme-options/

If you are still not able to find it, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Kind regards,
Mihai Apetrei

May 30, 2019 at 9:05 am #3921555

riccardoA-6

Ciao
non riesco ad accedere alla pagina. Alla fine risulta un errore di timeout.
Ho creato un utente per te:
Dev_05
Dk(LE!#KA3thYPsqm38IHXN#
Resto in attesa di un gentile riscontro.

May 30, 2019 at 9:09 am #3921593

riccardoA-6

Ciao
ho risposto via Secure Form (click da mail e flag informazioni tra me e supporto)ma vedo che le informazioni sono pubbliche.
L'utente è stato ovviamente eliminato.
Puoi ricontattarmi?

May 30, 2019 at 3:59 pm #3924583

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

1. Can you please try the steps here and let me know if that solves your issue:
https://wpml.org/documentation/getting-started-guide/translating-theme-options/

2. If what I wrote above doesn't help you to find the strings, I am enabling the private fields below.

I will be waiting for your response.

Kind regards,
Mihai

May 31, 2019 at 3:46 pm #3931863

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

I spent a good amount of time searching for it but I am not able to find how you added the popup modal form.

Can you please let me know where I should go to find the code or the form that shows up on the front end?

Please let me know.

I will be waiting for your response.

Just a note that I won't be working on the weekend so I will be able to get back to you at the beginning of next week.

Kind regards,
Mihai

The topic ‘[Closed] Mailchimp translation content’ is closed to new replies.