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This topic contains 5 replies, has 2 voices.

Last updated by Noman 6 months, 2 weeks ago.

Assigned support staff: Noman.

Author Posts
March 28, 2019 at 1:31 pm #3481507

César

I have installled "MailChimp for WordPress Multilingual" in my project.

I could not find settings for mailchimp form translation.
Please provide instruction from where I can change language for form.
hidden link

March 28, 2019 at 3:03 pm #3482819

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please follow our step by step documentation to translate mailchimp form:
https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/

And let me know how it goes?

Thank you

March 29, 2019 at 10:39 am #3490323

César

I followed your steps.

When I add my form in the basket. It is not going into the basket tab. even I am not able to see basket tab in the admin area in order to translate the form.

Pointed tab is missing in our admin area : hidden link

March 31, 2019 at 7:17 am #3501253

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

- Please make sure minimum requirements for WPML meet:
https://wpml.org/home/minimum-requirements/

- Please make sure you are using updated version of the theme and plugins.

- Please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

- If still issue persists, please check for a possible theme and plugin conflict. To do that you can switch back to any default theme (e.g. Twenty Seventeen theme), Disable all plugins except WPML and see if this issue goes away with default theme and only WPML activated?

Thank you

April 1, 2019 at 6:10 am #3504041

César

Hello Noman,

I have update everything but getting same problem.

Can I share admin details and FTP to you for check the issues?

April 1, 2019 at 7:55 am #3505119

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Yes sure, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.
Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

The topic ‘[Closed] Mailchimp Translation is not working in my project’ is closed to new replies.