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This topic contains 10 replies, has 2 voices.

Last updated by Diego Pereira 1 year, 2 months ago.

Assigned support staff: Diego Pereira.

Author Posts
July 17, 2020 at 5:10 am

sheldonJ

Martfury footer (and other theme options) are not translating

July 17, 2020 at 6:46 am
July 17, 2020 at 7:05 pm #6623937

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

I will replace Bruno here in the forum ticket. I hope this is OK for you.

Are you able to generate the duplicator package? I'm enabling the private field.

July 20, 2020 at 4:04 pm
July 20, 2020 at 4:08 pm #6636821

sheldonJ

I also wanted to include that I amun able to find these words that i have included in the excel sheet in English

Shop by department 按類別購物
Deals Of The Day 是日特價
View All 查看全部
Newsletter 電子通訊
Subscribe 訂閱
Shipping Information 物流資訊
Shop 購物
FAQs 常見問題
Contact 聯絡
Track Your Order 訂單追縱
Beauty 美容
Trendy 時尚
Free Delivery 免費運送
90 Days Return 90天退貨
Secure Payment 安全交易
24/7 Support 24/7 支援
Gift Service 禮品服務
Clearance Sale 清貨特賣
Limited Time Offer 限時優惠
Hot Picks 熱賣精選
Quick Start 馬上開始
Advertise with Us 廣合查詢
Return & Exchange 關於退貨
Home 主頁

July 20, 2020 at 6:06 pm #6637715

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks. I tried to download the duplicator package but google drive said that I don't have access. Could you please check?

Kind regards,

Diego

July 25, 2020 at 10:51 am #6675835

sheldonJ

I have waited 5 days and still no reply. I have given access already as we need to solve this problem as soon as possible. I was hoping that I would not have to chase you guys to help me solve this.

Can you please get back to me on this matter as the client wants to go live very soon and I want this solved.
I have already given permission fro the google drive !!

July 25, 2020 at 4:22 pm #6676559

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Sheldon,

Sorry, we had no response on this support ticket, so we are not aware of the access.

I was able to access the package now, thanks. I will download it to run some tests and send you a feedback soon.

July 27, 2020 at 2:07 pm #6683801

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

I've checked the local copy, and it seems that you were translating the strings of the incorrect textdomain. That's why the translation was not working (see screenshot). As you are using a child theme, you need to translate the strings from the "[theme_mods_martfury-child]footer_payment_text" textdomain on WPML > String Translation.

I did a test by translating the "We Using Safe Payment For" and "Copyright © 2020 eShopShop. All Rights Reserved". Both strings worked correctly (see screenshot).

Please let me know if it also works for the live site.

Kind regards,
Diego

es788.PNG
es787.PNG
July 27, 2020 at 4:31 pm #6685355

sheldonJ

I am still having trouble finding the one below

Shop by department
Deals Of The Day
View All
Newsletter

And translating them. I have found them in the string translation but it not translating??

Please assist

Shop By department.png
July 27, 2020 at 4:52 pm #6685543

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Could you please let me know in which pages/areas the strings are displayed? I will take a look.

July 28, 2020 at 5:56 am #6688423
sheldonJ

Hi there,

I have translated in the strings but its not showing on on the front page

2) I have a page called categories hidden link when I view the translation all the images are gone and its not in order? I dont want to have to upload images for the Chinese version of this page and reorganize it. How to fix this so its the same.

New threads created by Diego Pereira and linked to this one are listed below:

https://wpml.org/forums/topic/split-issue-with-category-images/

translation_complete_ shop By department.png
July 28, 2020 at 5:55 pm #6694581

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Regarding the strings issue, please try the following:
- Add the following code to WPML > Settings > Custom XML Configuration

<wpml-config>
    <admin-texts>
        <key name="theme_mods_martfury-child">
            <key name="footer_copyright"/>
            <key name="footer_payment_text"/>
            <key name="custom_department_text"/>
            <key name="footer_recently_viewed_link_text"/>
            <key name="footer_newsletter_text"/>
            <key name="product_upsells_title"/></key>
    </admin-texts>
</wpml-config>

- Go to WPML > String Translator and translate the registered strings (they will have the "admin_texts_theme_mods_martfury-child" textdomain).

It worked for me (see screenshots).

Please let me know if it works for you.

I will check the issue with the gallery images and update the other ticket.

es65.PNG
es69.PNG