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This topic contains 3 replies, has 2 voices.

Last updated by anaA-13 8 months ago.

Assigned support staff: Jamal.

Author Posts
October 1, 2019 at 11:22 am #4671593


I am trying to:
get plugin working

Link to a page where the issue can be seen:
any page

I expected to see:
the site working and plugin not causing problems

Instead, I got:

big errors i do not wish to post on public forum as contains private site info that could damage our site brand

October 1, 2019 at 1:14 pm #4672295


hello sorry i was away

October 1, 2019 at 1:19 pm #4672321


Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)


The chat was also converted automatically.
My Colleague Bruno is already reporting your issue to our 2nd Tier. Can you try his suggestion in

I have to kindly ask you to close this ticket and continue with Bruno in the first one.
Feel free to open a new ticket for any other issue.

Best regards,

October 2, 2019 at 2:56 pm #4681721


My issue is resolved now. Thank you!