Thanks for taking the time to investigate the issue.
Before contacting the support team, I've already had installed the Mailchimp multilingual plugin from the link you provided.
I think we are getting somewhere, because now the form on the Home page is translated, BUT:
1. It doesn't have any formatting.
2. When I try to modify the formating of the Spanish form it is being saved correctly (yay!), but then the formatting of the English form (default lang) is gone. When I try to modify the formatting of the EN form, it is saved, but the formatting on the ES form is gone.
It looks like I'm only able to modify the appearence of one of the forms, but not both.
Could you check the CSS code I gave you earlier to make sure it is not the issue?
The Spanish widget appears correctly in the footer of the ES page, but the English one doesn't. It is correctly assigned, but doesn't appear in the footer at all.
When the sign-up form is translated, MC4WP generates a shortcode.
Right now, the shortcode pasted on both Home pages (by both, I mean English and Spanish) is the same (corresponding to the original EN form).
Should I perhaps paste the shortcode corresponding to the Spanish form on the Spanish page?
Right now I'm translating a CF7 contact form and I don't need to use a different shortcode. I would assume that MC4WP works the same way, but I'd rather check, because perhaps this is the issue.
My apologies for the late reply, I do not work on Mondays.
I am not sure if using this plugin will help fix this issue. I'll probably say that it is related to the server, for that reason, I created a new installation on our platform to migrate your website on it and continue our investigation without affecting your website.
Please follow the steps on my last reply(JANUARY 28, 2020 AT 2:04 PM) to migrate your website. Once finished, please translate the form again and check if the issue is resolved on our server.
I tried to find a custom CSS to work around this difference in style and it seems a little difficult, because of the difference in HTML markup too. It may also be obsolete after an update of the forms.
It seems that there is a compatibility bug that prevents WPML from copying styles to the translated form. If we can reproduce this issue in one of our clean installs, I'll escalate it to a compatibility developer to find out why this is happening. That's why I created a new install, you can login to with the following one-click-login-link or user/password: admin / admin123 hidden link
Please configure WPML with two languages and install Mailchimp plugins and the pro plugin too. Maybe it is a bug with the Pro plugin too.
I have downloaded and activated all WPML plugins, as well as MC4WP and MC4WP Multilingual.
I have also installed the Premium MC4WP plugin, but I haven't activated it becasue my license is valid for one site only and it's currently active on my website.
After translating the form, this is what happens:
The form is correctly translated on the Spanish page and the original EN form is not affected in any way.
However, the formatting set in the Spanish form doesn't appear on the front-end. I have set the Submit button as yellow and it appears in the default colour (red).
I didn't use any extra CSS code.
Thank you for your collaboration. Indeed the issue was reproduced and the styles were not copied to the translated form.
I escalated this ticket to our compatibility team and I'll get back to you as soon as we have some insights.
