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Last updated by Vincenzo 1 year, 1 month ago.

Assigned support staff: Vincenzo.

Author Posts
May 2, 2019 at 11:24 am #3724121


I am trying to:

After update the wpml plugin i cannot see images from media grid

Link to a page where the issue can be seen:

hidden link

I expected to see:

Instead, I got:

May 2, 2019 at 2:27 pm #3725619


Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello, thank you for contacting WPML Support!

Can you please tell me if the Media files are correctly duplicated in the secondary languages?

If that's not the case, to duplicate the existing Media files try the following steps:

- Go to WPML -> Settings
- Scroll all the way down to the "Media Translation" section
- Enable the 3 or 4 options above the "Start" button
- Press the Start button

You may need to re-save the original page and its translation after this procedure.

If you don't need to set different images per language, you may also try to disable the WPML Media plugin.

Please let me know if this solves the issue or if you need further details.

Thank you

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