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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 3 replies, has 3 voices.

Last updated by Long Nguyen 4 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author Posts
December 1, 2023 at 5:28 pm #14975127

Daniel Faessler

Hi!

> Main language is german.
> Secondary languages are english, french and italian.

Our goal:
For german language we use german media file.
For *english* and *french* we want to use the very same *english* media file.

Our steps:
1> We upload german media file in media database.
2> When translating english, we upload the english media file.
3> When translating french, we only get the option to upload again which would lead to a duplicate and bloats the media database.

Our question:
Is there a way to choose an already existing media file when translating instead of always uploading new files?

Thanks and kind regards, Daniel

media-translation-upload.jpg
December 1, 2023 at 6:38 pm #14975343

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your contact.

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

We do not have such feature natively in our GUI, I'm afraid. As a workaround, we can suggest to upload the media file with the original being English, so that it would be duplicated to the other languages - and then, you'd just need to translate it to German.

I hope that it helps, please let us know. Thank you.

Kind regards,
Mateus.

December 4, 2023 at 8:25 am #14982995

Daniel Faessler

Olà Mateus

Thanks for your information.

Would it be possible to submit our initial question 'Assign already existing files as Translation Image' as a feature request?

Muito obrigado e saudações da Suíca, Daniel

December 5, 2023 at 3:31 am #14992515

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Daniel,

It should be a feature request and we already had a task in our backlog development. Let me add your ticket there to increase the priority. I will let you know when I have any information.

Thanks.