This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate media files using WPML as the page displayed a 'setup required' message without any actionable buttons to proceed.
Solution:
The issue resolved itself when the client attempted the process again the following day and successfully clicked on 'finish setup'. If you're experiencing a similar issue, we recommend trying to access the setup again. If the problem persists, ensure that your WPML and other plugins are up to date. It's also advisable to check for any known issues related to media translation at WPML Known Issues.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket with us for further assistance at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 0 voices.
Last updated by 1 month, 3 weeks ago.
Assisted by: Carlos Rojas.
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