This is the technical support forum for WPML - the multilingual WordPress plugin.
Tagged: Install and update
|October 18, 2018 at 9:34 am|
I am trying to: Media Translation Tool want to Update but nothing happens after 20 min
Link to a page where the issue can be seen: look image
I expected to see: something else 😀
Instead, I got: loading circle
|October 19, 2018 at 2:11 pm #2832294|
Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello @janf-11, welcome to the WPML support Forum!
Please enable WP_Debug on your website, it will display more details about the error: https://wpml.org/documentation/support/debugging-wpml/ - Please enable the wp_debug_log and run the scan again. Then send us the content of the log (it's located on the /wp-content/ folder).
You can use this service to paste the data then send us the link: https://pastebin.com/
I also checked the settings of your server through the WPML debug log and saw that some items need attention:
max_input_vars = 10000
== .htaccess file
php_value max_input_vars 10000
Please let me know if it worked for you.
All the best,