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Last updated by Bruno Kos 8 months, 1 week ago.

Assigned support staff: Bruno Kos.

Author Posts
February 7, 2019 at 8:05 am #3168774

raymondT-2

I deleted manually ALL Media files in ALL 4 Languages

BUT the media translations still show up some entries ?!

February 8, 2019 at 8:03 am #3173588

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Have you tried changing the media library view to list to see if these are some sort of thumbnails? Also, when in the library view, if you temporarily deactivate WPML, it should show all the images uploaded in all the languages.

You could also try:
WPML -> Support -> Troubleshooting - Clear the cache in WPML and Remove ghost entries from the translation tables

Please make a full backup of your site before trying this or make these changes on a staging/development site!

You can use plugins such as Duplicator ( https://wordpress.org/plugins/duplicator/) or UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup.

Regards,
Bruno Kos