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Last updated by Jamal 3 months, 3 weeks ago.

Assigned support staff: Jamal.

Author Posts
June 24, 2019 at 9:12 am #4075925

heleneI

I am trying to: use/insert the media that I have uploaded before updating the plugin on sub-language pages, but it has disappeared (still available in main language).

I have ticked the box 'dublicate media' but it only applies to new uploaded media. How do I get old oploads to reappear?

Link to a page where the issue can be seen: not online / only a problem in the backend.

June 24, 2019 at 4:28 pm #4078669

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

Thank you for contacting WPML Support. I will be glad to help with this.

Go to WPML->Setting->Media translation and duplicate the existing media by executing the controls highlighted in the attached screenshot.

I hope this helps. Let me know if you still need assistance with this.

Best regards,
Jamal
WPML Support