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Last updated by Yvette 7 months ago.

Assigned support staff: Yvette.

Author Posts
March 22, 2019 at 11:38 am #3439959

michaelJ-33

The other day Alejandro helped me connect some booking forms with buttons on my website. The translation is now live. There are two buttons where, from the English side, when I click on them I am taken to the correct booking form, but the menu appears in Spanish rather than English.

The Book Appointment button at the top of the homepage works perfectly, but the Book Appointment button in the hero image on the homepage doesn't. When it switches to the booking form, the menu is in Spanish.

Same thing happens when you scroll down the homepage to Make an Appointment and click on the Book Now button.

Can you help me with this?

March 22, 2019 at 6:07 pm #3443355

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi

I´ll be helping you with this issue. Please first tell me more about your site and how to replicate the issue.

1. Technical Information on you environment
Could you please provide information about your environment by following thsese steps: http://wpml.org/faq/provide-debug-information-faster-support/

2. Temporary Access to your system
Please provide access to your system (wp-admin and ftp) so that I can further investigate this particular problem. The fields to provide this data are included in a private section that I will open for your next response. You can find it above the comments area. The information in this private section is only visible between WPML Support and you.

3. Steps to replicate the issue on your site.

Thanks

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