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Last updated by Itamar 3 years, 4 months ago.

Assigned support staff: Itamar.

Author Posts
January 19, 2017 at 8:08 am #1185619


I am having exactly same issue as this thread here:

and I've replied my latest update for this issue (plz check the last reply) then I realize I should better open a new thread since Lauren probably only gets noticed from the thread owner's reply but not mine.

thank you.

January 19, 2017 at 11:23 am #1185852


Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, Ryan.

Thank you for contacting the WPML support forum.

Can you, please elaborate here on your specific problem?
It might look the same but it could also be that the cause of the issue is different.
Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit, so if you like, make use of “upload an image” below the comment area.
Also, by looking at the debug info that you have attached I can see that your server is running an older version of MySQL and also your server WP Memory Limit is set to 40M.
Our recommendations are to have the following as minimal requirements:
- PHP 5.3 and above (this OK with your installation) with a memory limit of at least 128MB and more if possible.
- MySQL 5.6 and above.
Please follow this link for a detailed documentation:
Is it possible for you to change those to the minimum requirement?
You may need to contact your hosting provider for that.
Meeting those baseline requirements is most critical before starting to debug and sometimes solves issues like you experiencing.
Most important is to raise the WP Memory Limit.
Please try to raise it before you contact your hosting company.
You can try and do it from the wp-config.php file in your WordPress installation.
Insert this code in that file.

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:
/* That's all, stop editing! Happy blogging. */

Could you please perform those procedures and see if it help?


The topic ‘[Closed] menu can't be updated correctly’ is closed to new replies.