[Closed] menu labels do not appear in menu sync and string translations

Thank you for contacting WPML support. I'll be happy to help you with this. To translate custom links, you can use String Translation or you can open the menu in the secondary language and manually edit the links. Please see https://wpml.org/documentation/getting-started-guide/translating-menus/#translate-custom-links

In addition, to translate the labels, you can use the admin language switcher to change languages and add your menu label translations.

Please let me know if you need any further assistance and I will be happy to help.

For the standard menu items (pages, posts, etc), the correct way to send these to translation is just to send the page or post itself to translation. This way, the ICL translator can translate the Page title, which is what will appear in the menu label. Also, if you want the translator to be able to change the URL, you can set this under WPML -> Translation Management -> Multilingual Content Setup (please see attached screenshot). You can send both strings and pages/posts to your translators at the same time by selecting the content you want translated and sending it to the translation basket.

I did notice that some of your menu labels are custom and different from your page titles. There is a request in our system to be able to send custom labels to string translation, but currently this feature is not available. In the meantime, as a work around, for pages with custom labels, I suggest adding them to the menu as a Custom Link instead of as a page. Then, you will be able to send the custom label via String Translation.

I hope this helps and that I correctly understood the issue. Please let me know if not and I'll be happy to continue troubleshooting.

Yes, I do see that most of your menu items have custom labels. Unfortunately, I do not have a time frame of if or when this added feature will be implemented. Since I don't have a time frame, my suggestion is to use the workaround to add the pages as custom links. I wish there was an easier solution for you, but at this time that's the best I can recommend.

I logged in to take a look at your menu links, but they are still set to pages instead of custom links. Please see attached screenshot. The pages on the English menu need to be converted to custom links. Please change that and run the menu sync and then let me know if the strings are in the string translation table. Thanks!