This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Riffaz 10 months, 4 weeks ago.

Assigned support staff: Riffaz.

Author Posts
July 12, 2019 at 9:20 am #4196985


we tried yesterday again migration process on our test website hidden link and again we got this error (screenshot with Ronneby theme error)

Fatal error: Uncaught Error: Call to undefined function pll_the_languages() in /var/www/html/wp-content/themes/ronneby_child/templates/header/style-5.php:37 Stack trace: #0 /var/www/html/wp-includes/template.php(690): require() #1 /var/www/html/wp-includes/template.php(647): load_template('/var/www/html/w...', false) #2 /var/www/html/wp-includes/general-template.php(155): locate_template(Array, true, false) #3 /var/www/html/wp-content/themes/ronneby/templates/section-header.php(3): get_template_part('templates/heade...', '5') #4 /var/www/html/wp-includes/template.php(690): require('/var/www/html/w...') #5 /var/www/html/wp-includes/template.php(647): load_template('/var/www/html/w...', false) #6 /var/www/html/wp-includes/general-template.php(155): locate_template(Array, true, false) #7 /var/www/html/wp-content/themes/ronneby/base.php(41): get_template_part('templates/secti...', 'header') #8 /var/www/html/wp-includes/template-loader.php(74): include('/var/www/html/w...') #9 /var/www/html/wp-blog-header.php(19): require_once in /var/www/html/wp-content/themes/ronneby_child/templates/header/style-5.php on line 37

Also, migration did not finish it stalled on Setting languages for posts... (screenshot migrate)

When switching to default theme error is gone and it opens page without error.

Here is also debug information from Dashboard/WPML/Support/Debug information

Are we doing something wrong or why is this happening?

Best Regards
Marine Project

July 12, 2019 at 11:29 am #4198053


Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)


Thank you for contacting WPML support.

All these errors come from the theme "Ronneby"
Please show the error message to the theme support.
They will be able provide a solution for this.

None of the above error comes from WPML related plugin or from PolyLang.


The topic ‘[Closed] Migrate Polylang to WPML Fatal error’ is closed to new replies.