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This topic contains 6 replies, has 2 voices.

Last updated by Andreas W. 1 month ago.

Assigned support staff: Andreas W..

Author Posts
September 10, 2019 at 1:01 pm #4545529

shawnB-6

WPML is sucking the resources from my server because it keeps rewriting data tables over and over again. Millions on lines on this website as well as the others listed below.

I read every forum, some all suggested and it still does not stop. This is KILLING MY SERVER! I need this fixed ASAP... you guys really need to fix this issue!!!

All three sites are impacted.

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September 10, 2019 at 2:51 pm #4546547

shawnB-6

Help is appreciated 🙂

September 10, 2019 at 4:46 pm #4547513

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for your message!

Please provide us with your debug information by following these steps: http://wpml.org/faq/provide-debug-information-faster-support/

As far I understand there are duplicated DB entries on the icl_strings table? How much rows do you have in this table? If you could provide a screenshot of your tables list with data length summary, it would be great.

Now, you could go WPML -> Theme and Plugin Localization and enable the option to alwazs load the .mo-file when translating plugins and themes. This should minimize the amount of string created on your DB.

I would further suggest to run a query on some table to delete untranslated strings:

For more information about this taks please revise this ticket:
https://wpml.org/forums/topic/how-to-find-delete-waiting-for-translations-strings/#post-1244576

Do the strings still get recreated after cleaning the tables?

In this case we will need to investigate further, but first make sure to have all WPML plugins updated to the latest version. We are currently about to release CMS Multilingual 4.3.0 which will change the was String Translation works and prioritise the use of .mo-files, which should lead to a solution to the issue that you are discribing and enhance the WPML performance singnificantly.

Kind regards
Andreas

September 10, 2019 at 5:02 pm #4547557

shawnB-6

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September 10, 2019 at 5:48 pm #4547859

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT

Please make a backup of site files and database before providing us access.
If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Kind regards
Andreas

September 11, 2019 at 10:39 pm #4556619

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I am writing you to let you know that you will find a private box with further information on top of this message.

Make sure to leave me a short notification once you completed the task.

Kind regards
Andreas

September 13, 2019 at 6:31 pm #4570377

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please try to install our Beta version and let me know if the issue persists?

In order to install Betas go to Plugins -> Add new -> Commercial and change to the "Beta Channel".

Now, install all available Betas and investigate if the database keeps growing. You can delete the old plugin version. This will not have any impact on your content or settings.

Let me know about the outcome.

Kind regards
Andreas

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