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This topic contains 7 replies, has 2 voices.

Last updated by Riffaz 7 months, 2 weeks ago.

Assigned support staff: Riffaz.

Author Posts
February 9, 2021 at 12:46 am #8036565

andreaB-8

I'm using standard editor for translate home page

hidden link

After insert translation I have these issue:
- site layout becomes missed (fonts etc..)
- header of page is missed
- some content area are not visibile (for example boxes with images that I've in Italian Version)

These classic editor is cool for translate.... but what happens with all content that now I don't see in new EN version?

Check here
hidden link

February 9, 2021 at 3:14 am #8036989

Riffaz

Hi,

Thank you for contacting WPML support.

This is because those elements are not supported by WPML or you have to make it translatable first before you translate them.

Please create a temporary admin user.
Let me know the username and password in the next private reply.
So I can check what is going on there.

Your next reply will be private.

Regards,
Riffaz.

February 10, 2021 at 3:47 am #8047459

Riffaz

Hi,

Thank you for the access.
I made some chances (choose "copy once" in some systems fields) and updated your homepage.
Now you can see your English home page layout is same as your Italian page.

You are missing two post types in your English how page now. you can see "sorry, no posts matched your criteria." That means these posts are not translated yet in English. Just translate them and you will see them in English home page as well.

Good luck!

Regards,

February 10, 2021 at 7:59 am #8048711

andreaB-8

NO! Is still missed
hidden link

Check boxes attached, font size is different and missed.

Other questions

--
I made some chances (choose "copy once" in some systems fields) and updated your homepage.
--
Where to do this?

--
You are missing two post types in your English how page now. you can see "sorry, no posts matched your criteria." That means these posts are not translated yet in English. Just translate them and you will see them in English home page as well.
--
Where??

Thanks!!

Schermata 2021-02-10 alle 08.56.43.png
February 10, 2021 at 10:47 am #8050319

andreaB-8

After many days I'm still waiting for that you resolve my issue.
Thanks!

February 10, 2021 at 12:20 pm #8051589

Riffaz

Hi,

Check boxes attached, font size is different and missed.
- you mean this , right? https://wpml.org/wp-content/uploads/2021/02/8048711-Schermata_2021_02_10_alle_08.56.43_1.png
- I created this test page: hidden link
- please go there and add only this section https://wpml.org/wp-content/uploads/2021/02/8048711-Schermata_2021_02_10_alle_08.56.43_1.png and let me know.

I made some chances (choose "copy once" in some systems fields) and updated your homepage.
--
Where to do this?
- please refer attached screenshot 1.jpg

You are missing two post types in your English how page now. you can see "sorry, no posts matched your criteria." That means these posts are not translated yet in English. Just translate them and you will see them in English home page as well.
--
Where??
- please refer screenshot 2.jpg
- those are from your original (Italian) posts, right?
- please refer screenshot 3.jpg

Please try the steps and let me know the results.

Regards,

3.jpg
2.jpg
1.jpg
February 10, 2021 at 1:44 pm #8052297

andreaB-8

Can you tell me exactly where was issue and what I missed?

Another thing: please tell me how to translate
- all other pages
- products pages with details accordions (try to translate a product page please)

Thanks!

February 11, 2021 at 4:47 am #8057785

Riffaz

Hi,

It seems you did not try anything I explained here: https://wpml.org/forums/topic/missed-layout/#post-8051589
Could you please re-read my previous reply and try the steps.

please tell me how to translate
- https://wpml.org/documentation/getting-started-guide/#how-to-translate-pages-posts-and-custom-posts
- hidden link
- hidden link
- hidden link

Regards,

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