Please make sure to update to WPML 4.3.5 and check our list of Known Issues before reporting

Hi, Amit here, I am the WPML Support Manager, our current ticket queue is high, update your WPML plugins and make sure you meet the minimal requirements for running WPML before reporting an issue please - many tickets are resolved doing that

Please look at our updated list of Known Issues and you can also use our support search to find helpful information and of course review our documentation before opening a ticket.

If you do need to open a ticket please make sure to provide us with all the needed information as described in this page

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Bruno 2 years, 6 months ago.

Assigned support staff: Bruno.

Author Posts
June 2, 2017 at 11:29 am #1290107

annaL-9

URL of (my) website where problem appears: hidden link
The number of pages/posts listed as ALL is different from the number of elements listed as ALL languages. We are unable to access "missing" posts/pages.
At the same time Yoast SEO includes them in XML sitemap, and we are unable to remove them, as can not get post number.
We are strongly looking organic traffic and position as our sites returns many 404
On local host we can see the pages and posts (with no wpml activated)

Please assist
Best,
Anna

June 2, 2017 at 6:50 pm #1290465

Bruno
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thank you for contacting us. Please follow the steps below:

- Click on the WPML > Support > Troubleshooting
- Look for "Clean Up" and click on these buttons:
-- Clear the cache in WPML
-- Remove ghost entries from the translation tables
-- Fix element_type collation
-- Set language information
-- Fix post type assignment for translations

After following these steps, please let me know if you can see the pages that are missing.

Thank you.